Denali Help
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Android App
Android App Install Instructions* NOTE * the Android App is currently not available in the Play Store, we are working on getting back up. However, you can still manually install the App.
How to Change Lenses
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Glasses Have Stopped Recording
1. Internal memory is full;
A. Delete files off of the glasses using your PC. After this, make sure to empty the trash/recycle bin on your PC (while the glasses are plugged in) or else deleted files will not be fully removed.
B. Connect the glasses to the APP & “Format SD Card.” This will erase everything on the SD Card, so make sure you have backed up what you want to keep
2. Battery Is Dead;
Charge The Glasses -
No Longer Recognized by PC
1. Reset the glasses.
Use the included reset pin to press and hold the reset button. This will perform a software reset, no files will be deleted from the glasses.
2. Try Different CableTry a different USB-C cable in case the one you are using is defective.
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Other Malfunction
1. Reset the glasses;
Use the included reset pin to press and hold the reset button. This will perform a software reset, no files will be deleted from the glasses.
2. Format Memory;
If the glasses are on and the indicator light stays solid red for 1 minute, then shuts off automatically, the SD card must be formatted using a PC.
A. Remove the SD card & put it into an SD card reader, then plug it into your PC. The steps for re-formatting the SD Card is the same as re formatting a USB flash drive. We recommend searching the web for “how to format a flash drive” in order to do this. This will delete any recordings on the SD card, so be sure to back it up first