Shipping, without surprises
Order before 1pm MT, Monday to Friday, and it ships the same day, with tracking on every order.
- Same-day shipping on weekday orders
- US shipping from $3
- Tracking on every order
- International from $29
Rates and delivery times
Every service, price and delivery time.
Every order ships from our warehouse with tracking. Delivery times count business days from the day it ships.
| Ships to | Service | Price | Delivery |
|---|---|---|---|
| US | Standard | $3 | 5 to 7 days |
| US | 2nd Day Air | $19 | 2 business days |
| US | Overnight | $39 | 1 business day |
| Canada | UPS Worldwide Expedited | $29 | 3 to 7 days |
| International | UPS Worldwide Expedited | $39 | 3 to 7 days |
You pay any duties, taxes and customs fees when your package arrives, and customs can add time we can't control. Read the international guide.
Ordering from outside the US
Duties, customs, tracking and remote areas.
When you order from the US and ship to another country, you're the importer of record. That means your country's duties, import taxes and fees are yours to pay, and you're the one UPS works with to get your package through customs. Here's what to expect, so nothing catches you off guard.
- Duties, taxes and UPS's clearance feeYour country decides what's due. UPS collects it, plus its own clearance (brokerage) fee, before or at delivery. These aren't included in our price or shipping, and we can't predict the exact amount.
- Delivery times and customsWe ship the same day on weekday orders placed before 1pm MT, Monday to Friday. UPS Worldwide Expedited usually takes 3–7 business days, plus however long customs takes. Customs delays are outside our control.
- Watch your trackingYour shipping confirmation email has your tracking number. Check it every day or two. If it stalls, or UPS asks you for payment or details, contact UPS right away, or contact us and we'll help you sort it out.Ask about my order
- When UPS contacts youUPS may email, text or call to collect duties or ask for details such as a tax ID. Reply quickly, or your package can be held or returned. A free UPS My Choice account lets you pay and manage delivery online.
- Tax ID countriesSome countries need the recipient's tax ID to clear customs, for example Brazil (CPF), Chile (RUT) and South Korea (PCCC). If yours does, have it ready for UPS.
- Remote and high-cost areasOur $39 flat rate ($29 to Canada) covers most places. If UPS charges much more to reach your address, we'll email you before shipping: pay the difference to keep UPS, or switch to Global Post at no extra charge (slower, about 7–10 business days).
- Refused or uncollected packagesIf a package is refused or not collected, it comes back to us. The original shipping, any duties and the return shipping aren't refundable.
- Returns, warranty and currencyReturns and warranty shipping from outside the US are paid by you. Prices are in US dollars, and your bank may add a currency conversion fee.
Where's my order?
Tracking, a late package or a new address.
- Track itWhen your order ships, we email you a shipping confirmation with a tracking link. Check your spam folder if you don't see it.
- Need to change the address?Message us right away. We can change it only before your order ships.Change my order
Good to know
Shipping days and how delivery is counted.
- We ship Monday to Friday. Orders placed after the cutoff, on weekends or on holidays ship the next business day.
- Delivery times are business days and start the day your order ships.
Question about an order?
Email support@ivuecamera.com (within one business day, Monday to Friday) or call (435) 500-9747, answered 24/7.
